✆ Book a Free Strategy Call
✉ hello@mackbain.com
INDUSTRY · HOME-BASED CARE
Business Strategy Consulting for Home-Based Care Agencies
Home care, home health, and companion care agencies balance compassion with tight margins. We help you keep your census growing, automate intake and caregiver scheduling, and see profitability by client and payer — without losing the human touch.
Sound Familiar?
Referrals arrive faster than intake
Slow intake and assessment scheduling loses referrals to agencies that respond within the hour.
Scheduling chaos every week
Caregiver call-offs, shift swaps, and client changes are managed by phone, text, and heroics.
Margins vary wildly by client
Between payer rates, overtime, and travel time, some clients quietly cost more than they bring in.
HOW WE HELP
Four Systems, Tuned for Home-Based Care
Customer Acquisition
Referral development with hospitals, discharge planners, and families — plus the online presence that makes your agency the confident first choice.
Workflow Automation
Care coordination workflows automated — documentation reminders, compliance tracking, and family updates that protect quality without paperwork pileups.
Scheduling & Intake Automation
Rapid-response intake, automated assessment scheduling, and caregiver shift-fill workflows that keep the census growing and every shift covered.
Margin Dashboard Creation
A margin dashboard by client, payer, and caregiver — overtime, travel, and rate differences visible before they erode the month.
Growing Census
Referrals converted same-day
Covered Shifts
Scheduling without the scramble
Client-Level Margin
Profitability seen per client & payer
LET’S TALK
Grow Your Census Without Growing the Chaos
Book a free 30-minute strategy session. We’ll review your referral flow, scheduling, and per-client margins — and map your fastest wins.
Book Your Free Strategy Session →